Last Updated: April 2026 · FAKT Impex Inc. (Company No. LL18894), Labuan, Malaysia
1. Introduction
This Privacy Policy describes how FAKT Impex Inc. (Company No. LL18894), headquartered in Labuan, Malaysia ("the Company," "we," "us," or "our"), collects, uses, and protects the personal information of users ("you" or "donors") of QurbanAfrica.com. We are committed to protecting your privacy while ensuring full transparency in our charitable operations.
2. Corporate Identity & Intellectual Property Protection
- Unauthorized Use: Our registration details, tax IDs, and office addresses are proprietary. Any use of these details by third parties to solicit funds or misrepresent our brand is considered "Identity Theft" and "Corporate Fraud."
- Legal Action: We monitor global domains for "clones." Unauthorized use of our corporate data will be prosecuted under the Computer Crimes Act 1997 (Malaysia) and the Malaysian Communications and Multimedia Act 1998.
3. Information We Collect
We only collect data that is necessary for the fulfillment of the Qurban/Aqiqah/Sadaqah services:
- Personal Identification: Full name, email address, phone number (for WhatsApp/SMS updates).
- Religious Data: The "Nominated Name" (Niyyah) for whom the sacrifice is performed.
- Technical Data: IP address, browser type, and cookies (for website functionality and security).
- Transaction Records: Payment confirmation IDs (Note: We never see or store your full Credit Card numbers; these are handled exclusively by Stripe and PayPal).
4. Legal Basis for Processing
- Contractual Necessity: To fulfill the Wakalah (Agency) agreement you enter when booking a sacrifice.
- Legal Obligation: To comply with the Labuan Financial Services Authority (LFSA) requirements for financial record-keeping.
- Consent: When you opt-in to receive reports via WhatsApp or Email.
5. International Data Transfers
As an international service, your data travels across borders:
- From Donor to Malaysia: For administrative and financial auditing.
- From Malaysia to Africa: To our ground teams in Namibia to ensure the correct name is mentioned during the sacrifice.
- Data Safeguards: We ensure all regional partners adhere to strict confidentiality agreements to protect donor identity.
6. Use of Third-Party Processors
- Payment Gateways: Stripe and PayPal (PCI-DSS Compliant).
- Communication: WhatsApp (End-to-End Encrypted) for PPS video delivery.
7. Data Retention & "The Right to Be Forgotten"
- Marketing Data: You may request deletion from our newsletters at any time.
- Statutory Records: Under Labuan Business Activity Tax Act 1990, we are legally required to retain financial transaction records (including your name and order details) for seven (7) years. These records are archived securely and are not used for marketing.
8. Cookies and Tracking
Our website uses cookies to:
- Keep track of your shopping cart.
- Prevent fraudulent login attempts.
- Analyze site traffic to improve user experience.
You can disable cookies in your browser settings, but some website features may stop working.
9. Security Measures
We implement Secure Socket Layer (SSL) 256-bit encryption for all data entries. Our servers are monitored for unauthorized access. In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.
10. Zakat & Donation Information
If you use our Zakat calculator, Sadaqah, Fitrana, Fi-Sabilillah, or donation forms, we may collect the information you voluntarily provide, including name, email address, donation category, amount, intention/message, payment proof, and order records. This information is used to process your request, maintain financial and audit records, communicate with you, and support transparent charitable administration. Religious intention notes are treated as sensitive and are used only for the purpose for which you provided them.
11. Contact the Data Protection Officer
If you have questions regarding your data, please contact:
Data Protection Officer — FAKT Impex Inc.
Email: info@qurbanafrica.com
Address: Lot A020, Level 1, Podium Level, Financial Park, Labuan F.T., Malaysia.